New Member
1 POST & 0 LIKES
|
Post by account_disabled on Dec 3, 2023 0:46:46 GMT -6
A single CRM. What is CRM? A CRM (Customer Relationship Management) software is a tool used for contact management that allows you to collect, organize, manage and monitor all customer information, from a single platform. The benefits of using CRM software Simplification of processes Ease of finding information Greater timeliness in identifying problems and needs Greater efficiency in sorting requests to the most specialized operator CRM therefore helps to provide faster and better . Customer Service , offering a 360° view Special Data of the customer and simplifying processes and information management. We are working for you… The extensive reorganization of our customer care aimed at offering an increasingly rapid and timely service has led us to temporarily reduce the telephone assistance service to adequately train the operators, optimize the reorganization processes and deepen the knowledge of the entire team with a view to of specialization. We apologize for the temporary . Inconvenience, aware of the fact that this apparently unpopular approach will lead to greater efficiency of the entire Customer Service as a whole. For further information we invite you to consult our dedicated page. When Customer Service becomes a strong point The new Customer Service reorganization has just started and we are already receiving a lot of positive feedback from our customers. Here are some of the latest reviews about our support service left by customers on the Trustpilot website which summarize the level of satisfaction achieved: Register.
|
|